Service Call

CHEMTROL® controller is warranted by CHEMTROL Australia (“the Company”) to be free from defects in manufacturing and workmanship for a period of FIVE (5) YEARS from the date of purchase for the printed circuit boards and ONE (1) YEAR for all other components.

The company at its premises, will repair or replace at its discretionary option any defective part during the warranty period. Whereas product is outdoor serviced, repaired or replaced under this warranty, the following terms will apply:

  1. Outdoor service fee will apply to cover the expenses cost of the company technician’ travel. Fees might vary subject to location.
  2. If the company’ product should return for replacement and/or repair, customer will be responsible for the courier/freight cost joined with any transportation damage and/or risk to and from the company’ premises.
  3. If outdoor service is requested NOT under this warranty, a fee will apply to cover the cost of labour and parts replaced in addition to the outdoor service fee.

CONTACT DETAILS:

PRODUCT DETAILS:

IF PURCHASED BY A POOL BUILDER: